Privacy Policy

Name

Company

Email address

Phone number

Subject

Your message, including anything you choose to write in it

The page the enquiry was sent from, so that we know which product you are asking about

IP address

Browser and device type

Date and time of the request

The page requested and the response code

Your cookie choice — stored in your browser’s local storage, not in a cookie, and kept until you clear this site’s data

Google Analytics cookies — set only after you accept them, and they expire after 13 months

To answer your enquiry and prepare a quotation or a technical assessment

To keep the correspondence, order and delivery records that follow from it

To protect the form against automated abuse — it counts submissions per hashed IP address and uses a one-time token

To understand, in aggregate, which pages are useful — only if you accepted analytics

Vercel — hosting of this website and the technical request logs described above

Upstash — short-lived technical state of the enquiry form: a counter per hashed IP address and a one-time token. If your enquiry cannot be delivered by email, the enquiry itself is stored there for 14 days, so that we can still reach you instead of losing it silently

Zone Media OÜ — the email service that carries your enquiry to us and our reply to you

Google Ireland Limited — analytics, only after you accept analytics cookies

Performance of a contract or steps taken at your request — handling quotation requests, engineering assessments, orders, delivery and warranty service.

Legitimate interest — responding to enquiries, protecting the website against fraud and abuse, and improving our products and service.

Consent — analytics cookies. You may withdraw consent at any time; withdrawal does not affect processing carried out before it.

Legal obligation — accounting, tax and export-control records required by Estonian and EU law.

Quotation requests and business correspondence — 3 years after the last contact.

An enquiry that could not be delivered by email — 14 days, after which it is deleted automatically.

Accounting documents (invoices, contracts) — 7 years, as required by the Estonian Accounting Act.

Website analytics data — no longer than 14 months, the maximum Google Analytics allows for event data.

Your cookie choice — stays in your browser until you clear this site’s data; it never reaches our servers.

Engineering files and drawings you send us — 3 years after the project closes, unless a separate NDA sets a different term.

Technical request logs — kept briefly by our hosting provider for security and diagnostics.

Right of access — you have the right to request copies of your personal data.

Right to rectification — you have the right to request corrections to any inaccurate data or the completion of any incomplete data.

Right to erasure — under certain conditions, you have the right to request the deletion of your personal data.

Right to restrict processing — under certain conditions, you have the right to request restrictions on the processing of your personal data.

Right to object to processing — under certain conditions, you have the right to object to the processing of your personal data.

Right to data portability — under certain conditions, you have the right to request that we transfer the data we have collected to another organisation, or directly to you.